Terms of
Service

1. Agreement to Terms

By engaging Merrickson for consultancy, systems audit, or automation development, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or legal entity, you represent that you have the authority to bind such entity to these terms.

2. Consultancy & Systems Architecture

Merrickson provides custom workflow optimization, backend architectural consulting, and automated process engineering. All deliverables are designed to client specification as outlined in individual Statements of Work (SOW).

While we deploy highly resilient systems, client matches and automated workflows rely on third-party APIs (e.g., Google Workspace, CRM APIs, LLM Endpoints). We do not guarantee uninterrupted operational status of independent third-party services.

3. Intellectual Property Rights

Unless otherwise agreed upon in a custom master services contract:

• Client Assets: The client retains all rights, titles, and interest in proprietary internal data, source documents, and custom business processes.
• Merrickson IP: Any pre-existing automation frameworks, general library scripts, templates, or architectural design methodologies utilized during delivery remain the sole property of Merrickson.
• Custom Deliverables: Upon receipt of full payment, the specific custom integrations, scripts, and spreadsheet models designed explicitly for the client transfer to client ownership.

4. Fees, Billing, & Deposits

Engagements are billed on either a fixed-fee milestone model or a retainer basis, as designated in your project proposal.

All billing is conducted electronically. Invoices are due within 14 calendar days of issuance unless custom terms are formally negotiated. Late payments may result in the temporary suspension of active custom backend pipelines and development systems.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Merrickson shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of operational profits, data corruption, system downtime, or third-party API rate limit bottlenecks resulting from custom workflow runs.